When Will My Product Arrive?
We want you to have your product as fast as possible. Credit Card orders received before 2:00 (CMT) are generally shipped the same business day. Credit Card orders received after 2:00 (CMT) are shipped on the following business day.
Unfortunately orders paid for with ACH or Check will not be shipped until the funds clear the bank. This generally takes 1-3 business days.
After shipment your product will arrive via USPS based on your shipping decision at check-out.
What Is Your Shipping Policy?
We ship our herbs and botanicals anywhere within the continental Unites States. Unfortunately, we are currently unable to ship Kratom products to Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Washington, D.C., San Diego, CA, and Sarasota County, FL. We are hoping for that to change in the near future.
You agree to contact us within at least thirty (30) days of receipt of product in order to qualify for refund or exchange.
You assume the responsibility of return shipping costs on any merchandise (defective or otherwise.) We thoroughly inspect and appropriately pack each order prior to shipment.
You understand and agree that all return requests are to include the original product (defective or otherwise) in an UNOPEND and UNTAMPERED condition in order to qualify for a refund. Our products are sealed at packaging. THIS SEAL CANNOT BE BROKEN IN ORDER TO QUALIFY FOR A REFUND. We do reserve the right to refuse product refunds on questionable items.
You understand and agree that in order to qualify for an exchange or refund we require the return of the original product.
You agree to provide us with an accurate and available address for shipment. Because of the cost of shipping we are not able to reship a returned item, regardless of the reason.
We thoroughly inspect and appropriately pack each order prior to shipment.
We assume the responsibility for the quality of our goods upon arrival. Our herbs and botanicals are tested by a third-party lab to ensure quality, and we stand behind the products that we sell.
We assume the costs for shipping on product exchanges (when shipped to you)
Products sold by Mirdus Tinctures and Teas and information found on this site is not meant to diagnose, cure, mitigate, treat or prevent disease. Information here has not been evaluated by the Food and Drug Administration (FDA). Our products and site information are for botanical, educational, cultural or scientific purposes only. Products are not for human consumption.